Frequently Asked Questions
Q: What is ISTE?
A: The International Society for Technology in Education (ISTE) is the trusted source for professional development, knowledge generation, advocacy and leadership for innovation. ISTE is the premier membership association for educators and education leaders engaged in improving learning and teaching by advancing the effective use of technology in PK–12 and teacher education. ISTE represents more than 100,000 education professionals worldwide.
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Q: How much does it cost to join ISTE?
A: There are several different categories of membership. Depending on what member benefits you'd like to receive, prices range from $39 to $212/year. You can find out more about our wide variety of benefits and corresponding prices at www.iste.org/join.
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Q: What are the advantages of becoming a member of ISTE?
A: The benefits vary by membership category, but all members receive:
- "Leading & Learning with Technology" magazine online
- Membership in all special interest groups
- 30% discount on ISTE books
- Member rates for professional development events including webinars and ISTE's annual conference & exposition
- ISTE Update, the monthly member e-newsletter
- Reprint rights
- Voting privileges
- Eligibility for ISTE awards and recognition.
For more details and a list of the benefits for all membership categories, visit www.iste.org/join
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Q: May I use a purchase order to order products or services from ISTE?
A: ISTE accepts purchase orders from companies within the United States. Purchase orders must be faxed or mailed to us.
ISTE's fax number is 1.541.302.3778.
ISTE's mailing address is ISTE, 180 West 8th Ave., Eugene,OR 97401-2916.
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Q: May I purchase a member list or a conference attendee list from ISTE?
A: Yes. ISTE offers direct mail lists with names and mailing addresses of those members, purchasers, and attendees who opt-in for third-party mailings. Find the mailing list information for ISTE at: http://www.iste.org/Content/NavigationMenu/AboutISTE/Mailing_Lists/ISTE_Mailing_Lists.htm
Please note that ISTE doesn't sell e-mail addresses or phone numbers.
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Q: May I opt out of getting mail from ISTE?
A: We may request contact and other personal information to fulfill transactions, such as ISTE membership, purchases, events registration, or requests for information. We may also use your contact information to alert you to new ISTE products and services.
We share certain membership information with qualified third-party vendors for offerings that we determine to be of interest to our members. If you would like to be removed from any or all lists not directly related to our membership services, please contact us at mailinglists@iste.org.
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Q: May I post my website address or product on the ISTE website?
A: Please send your inquiry to resources@iste.org.
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Q: May I link to ISTE from my website?
A: Yes. You'll find additional information on how to do so at http://www.iste.org/Content/NavigationMenu/AboutISTE/Link_to_Us/Link_to_ISTE.htm
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Q: How can I change my user name or password?
A: Login with your username and current password to continue. If you want to change your security information, login to My Profile and click on the "security" button. Don't know your login information? If you believe that ISTE has a current e-mail address for you on file, got to http://www.iste.org/source/library/findpword.cfm
If you are having trouble logging in, please contact ISTE Customer Service at 1.800.336.5191 or send an e-mail to iste@iste.org.
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Q: May I post a job on your site?
A: Yes. Our Career Center is located at www.iste.org/career. In addition to finding information on pricing and setting up an account, you can review articles on how to find a great candidate for your position.
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Q: May I advertise in your periodicals?
A: To find out more about advertising with ISTE, go to www.iste.org/LL. In the left-hand menu, under L&L, click on Advertise, where you will find information on obtaining an advertising kit or contacting our advertising representative. You can also send email to our sales representative at adinfo.llt@foxrep.com.
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Q: May I be put on your mailing list?
A: Yes. Please send an e-mail with the following information to iste@iste.org; first and last name, mailing address, business name, and e-mail address.
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Q: How can I receive a copy of ISTE's catalog?
A: Go to www.iste.org/bookstore. In the left-hand menu, click on catalog to view your options for downloading a copy or requesting a printed copy.
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Q: I want to purchase an ISTE book but it isn’t published yet. How can I be notified when it comes in?
A: Yes. This can be done in three ways:
- Go to www.iste.org/bookstore. Find the book that you would like and, if it is not yet published, click on the "notify me" button, enter your name and email. When the book is released, an email will be sent to you letting you know that it is available for purchase.
- Call customer service and place the order using a credit card. When the book arrives, it will be shipped out automatically and already paid for in full. Your credit card will be charged in advance of the book being in stock and available for shipment.
- Send in a purchase order. The order will be placed and the book will ship automatically when it arrives. Once the book is shipped, an invoice will be sent out to complete the purchase order.
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Q: I need an invoice from ISTE. How may I obtain one?
A: For an invoice related to ISTE's annual conference & exposition (formerly known as NECC), please call 1.800.280.6218. The University of Oregon Continuation Center, our conference registration and exhibit sales contractor, will assist you.
For all other ISTE-related purchases, please contact ISTE Customer Service at 1.800.336.5191, and we'll direct your call to the appropriate department.
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