Frequently Asked Questions about ISTE Webinars
What is a Webinar?
A Webinar is an online, web-based professional development event. Participants access this synchronous professional development through the use of a computer and Internet Connection, logging into a specific URL and listening to the presenter over Voice-Over Internet Protocol (VOIP).
What platform/tool do you use to deliver webinars?
ISTE uses Adobe Acrobat Connect Pro.
How do I log in?
To access each webinar, a specific URL will be e-mailed to paid participants the day before the event. The webinar room will not open until 15 minutes prior to the scheduled start time. To enter the room, type your name in the “guest” field and then click “Enter the Room.” You do not need a password.
Do I need Acrobat Connect on my computer to be able to participate in the Webinar?
No. You won’t need to download any specific software. If you already have Flash, you won’t need to add anything.
Does it matter whether I have a PC or Mac?
No. Adobe Connect is a seamless platform that can be displayed through flash, allowing both PC and Mac users to participate fully.
May I invite others to view the live webinar at my location?
Yes. For a paid connection, you are welcome to set up a room with a projector and invite as many colleagues as you like to participate onsite through that one internet connection. You will be able to submit multiple questions to the presenter through the chat feature.
What if the timing of the live Webinar doesn’t work with my schedule?
You can still register for the live Webinar and receive the link to the full video and audio archive, as well as the resources mentioned during the Webinar, immediately following the event and then watch it at a time convenient to you. You are still able to submit your individual question to the presenter up to a week after the event concludes.
If I have a dial-up connection, will I be able to hear the presentation well?
You may listen to the audio portion of this Webinar over VOIP (through your computer speakers), but if you prefer, you can dial into the teleconference instead: From within the US: 1 888.864.4730, passcode: 495589#.
How do I submit questions to the presenter?
You can submit questions to the presenter in the Chat pod during the Webinar. Questions will be gathered and asked by a moderator and answered at the middle and end of the presentation. Also, following the presentation, questions can be asked through an ISTE wiki referenced throughout the Webinar.
Who do I call if I’m having technical difficulties?
If you have any technical questions about the Webinar, please call 1 (800) 336-5191 ext. 285.
How can I access this Webinar after it concludes?
Paid participants will be e-mailed a link to access the archived version of the presentation shortly after the event concludes or on the following day. For those who did not register before the event, the Webinar can still be purchased, at full price, for one week. The archive will be available for purchase for $20, 3 months following the date of the Webinar.
I purchased a Season Pass after the series began, will I be able to see the Webinars I missed?
Yes. Season Pass holders will have access to all of the 2008–2009 Webinar archives. Contact Debren Ferris at dferris@iste.org if you did not receive links to the archives you may have missed.
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