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Journal of 
Research on Technology in Education Edited by Diane McGrath, Kansas State University

formerly Journal of Research on Computing in Education

JRTE, Volume 32, Number 1, Fall 1999
A Descriptive Study of Telementoring Among Students, Subject Matter Experts, and Teachers: Message Flow and Function Patterns
By Judith B. Harris and Greg Jones
University of Texas at Austin

Abstract

This descriptive study of the online communications of 10 teams of subject matter experts (SMEs), classroom teachers, and K–12 students focused on the functions, frequency, and flow of e-mail messages exchanged in the context of curriculum-based projects. All correspondence among team members was automatically logged and then analyzed over time. Categories for message function were based on a previously published taxonomy but emerged as data analysis progressed into 21 specific classifications. Results indicated that: (1) SMEs and teachers “talked” more online, respectively, than students, even though students’ inquiry was the focus of each online project; (2) participants’ roles as expert, teacher, or student were associated with greater and lesser frequencies of certain message function types; (3) requests or reports directly related to curriculum content comprised a surprisingly small portion of total message functions identified; and (4) when viewed longitudinally, “reporting” and “requesting” functions followed very different frequency patterns.

Contributors

Judith Harris is an associate professor in curriculum and instruction at the University of Texas at Austin, teaching graduate-level courses in both instructional technology and nonpositivistic research methods. She directs the Electronic Emissary project
(www.tapr.org/emissary/) mentioned in this study. Dr. Harris’ service and research focus on K–12 curriculum-based telecollaboration and teleresearch and professional development for educators in telecomputing. Greg Jones is a doctoral candidate in curriculum and instruction at the University of Texas at Austin. His research focuses on the telementoring of individual students and the development of wireless networks for use in K–12 schools. He is the president of the Tucson Amateur Packet Radio Association (www.tapr.org) and the system developer and maintainer for the Electronic Emissary project. (Address: Dr. Judith B. Harris, Department of Curriculum and Instruction, 406 Sanchez Building, University of Texas at Austin, Austin, TX 78712-1294; jbharris@tenet.edu.)

Web Links

Anaya, J. (1998). Statistics show 11 million seniors now on-line.  Older and Wiser [Online serial]. Available: www.olderandwiser.com/articles/news/news992851.html.

Matrix Information and Directory Services. (1998).  State of the Internet, July 1998 [Online document]. Available: www.mids.org/mmq/503/pub/ed.html.

Murfin, B. (1994). An analysis of computer-mediated communication between middle school students and scientist role models: A pilot study.  Interpersonal Computing and Technology [Online serial],  2(3), 57–81. Available: www.helsinki.fi/science/optek/1994/n3.txt.

NUA Internet Surveys. (1999).  How many online? [Online document]. Available: www.nua.ie/surveys/how_many_online/index.html.

Note. These Web sites were valid when this issue of JRCE  went to press. We have no control over these sites, though, and the Web is very volatile. Please let us know if you find a broken link, and we’ll do our best to update it.

A PDF file of the full article is available. Contact: jrte@iste.org. Please specifiy Volume and Issue number and article name.

Copyright © 1999, ISTE (International Society for Technology in Education). All rights reserved.

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