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Journal of Research on Technology in 

Education Edited by Dr. David J. Ayersman, Mary Washington
College, and Dr. W. Michael Reed, New York University

formerly Journal of Research on Computing in Education

JRTE, Volume 32, Number 2, Winter 1999
Dilemmas in Designing Multimedia Software for Learners of English as a Second or Foreign Language

Gulbahar H. Beckett, Lynne McGivern, Kenneth Reeder, and Dasha Semenova
The University of British Columbia

Abstract

This article reports several dilemmas that a team of university- and industry-based designers encountered as they collaborated on the design and development of a software program for teaching academic writing to intermediate English as a second or foreign language learners. The findings show that software design includes more than following a list of guidelines. Each step of the process introduces decision points as designers define a program’s purpose, content, and execution. Because many of those choices are equally valid within their own framework of values, some of these decision points create dilemmas for designers. The purpose of this article is to contribute to the effectiveness of educational software design by informing interested professionals about possible design dilemmas.

Contributors

Gulbahar H. Beckett is a PhD candidate in the Department of Language Education at the University of British Columbia (UBC) in Canada. Her research area is the education of minority language students in mainstream classes at secondary and postsecondary levels. Her research interests also include CALL instructional software development and bilingual, bicultural, and multicultural education.

Lynne McGivern is a member of the PhD program in language education at UBC and has taught ESL and EFL internationally for more than 17 years. Her research interests include academic writing for ESL students, second language acquisition and teaching methods, and pragmatics in second language learning.

Kenneth Reeder is a professor in the Department of Language Education at UBC and a member of the Centre for Intercultural Language Studies. He teaches in the fields of applied linguistics and child language in education. His current research includes early language and literacy development, French immersion education and its effects on first language literacy, and software design and development for ESL learners.

Dasha Semenova is a member of the MA program in the Department of Language Education at UBC. She taught ESL, EFL, and Russian as a foreign language in Eastern Europe and North America. Her research interests include CALL instructional software development, English for special purposes, genre theory, and cross-cultural pragmatics.

Address: Gulbahar H. Beckett and Dasha Semenova, Department of Language Education, University of British Columbia, 2125 Main Mall, Vancouver, BC V6T 1Z4 Canada; kgbeckett@sprint.ca or dsemenov@interchange.ubc.ca.

A PDF file of the full article is available. Contact: jrte@iste.org. Please specifiy Volume and Issue number and article name.

Copyright © 1999, ISTE (International Society for Technology in Education). All rights reserved.

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