ISTE Books Order Policy

Individual Orders

ISTE members receive a 10 percent discount on all book purchases. Become an ISTE member today.

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Order online directly from the books' page by clicking the add to cart button. You may also call 800.336.5191 or email iste@iste.org to place an order.


Returns Policy

ISTE will accept returns of undamaged items and items in saleable condition within 30 days of the invoice date for a full refund or credit. No returns are accepted after 30 days.

ISTE does not pay for return shipping and will only credit shipping expenses if the original order contained damaged or incorrectly delivered product.

Any products returned for other reasons and received in less-than-saleable condition will not be accepted.

Refunds for accepted returns will be issued within 60 days of receipt of the return, provided the product was received in saleable condition.

Ship returns to:

PBD Worldwide
3280 Summit Ridge Parkway
Duluth, GA 30096


Bulk Orders

For bulk orders of 50 or more books, please email pubadmin@iste.org.

Discount Policy

Bulk orders receive a 35 percent discount off the retail list price. Customers will be charged shipping. Members and member institutions may not combine their membership discounts with the bulk-order discount.

Return Policy
Bulk orders are nonreturnable.


Affiliate Orders

Affiliates may place orders to sell books at affiliate conferences by contacting pubadmin@iste.org.

Discount Policy
Affiliates receive a 35 percent discount off the retail list price with an order of 50 or more units. Affiliates will be charged shipping.

Return Policy
ISTE books may be returned in saleable condition within 10 days of the affiliate conference. Prior authorization is not required. All returns must be accompanied by the original invoice and/or ISTE order number.

Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured parcel post.


Wholesaler and Reseller Orders

Resellers and wholesalers may place orders with ISTE by calling customer service at 800.336.5191 or emailing iste@iste.org. Vendors placing an order for the first time are required to purchase their first order with a credit card.


Discount Policy
Effective May 1, 2016
ISTE’s new published discount schedule will be 35 percent Professional. All discounts are off the retail list price. Purchasers will be charged shipping unless a collect account number is provided.


Returns Policy
ISTE books may be returned in saleable condition within six months of purchase. Prior authorization is not required. All returns must be accompanied by the original invoice and/or ISTE order number. Shipments received without paperwork will not be processed and no credit will be given. A restocking fee may apply. 

Ship returns to: 

PBD Worldwide
3280 Summit Ridge Parkway
Duluth, GA 30096

Return freight charges are the responsibility of the customer. Freight collect shipments will not be accepted. For your protection, we recommend using a traceable shipping method or insured parcel post.


International Orders

Please see ISTE’s list of international distributors to order books outside of the U.S.


Desk and Exam Copy Policy

Professors interested in using an ISTE title in their courses should submit an official request from their institutional email address. Requests may be emailed to pubadmin@iste.org. You also may fax your order on institutional letterhead to 503.882.0813.


Media Contacts

To request a review copy or to express interest in an interview with an ISTE author, please contact:

Lisa Wolfe
L. Wolfe Communications
1341 W. Fullerton Suite 239
Chicago, Ill. 60614

Phone: 773.278.2800
Fax: 866.998.2034
media@iste.org
www.lwolfe.com