Join ISTE or renew your memberhsip

Terms & Conditions

Net 30 orders must be accompanied by authorized company purchase orders. International orders and orders for individuals must be prepaid or charged to a VISA, MasterCard, or Discover Card. All orders outside the U.S. and Canada must be prepaid.

Shipping: Standard shipping is free on all U.S. and Canadian book orders. International and expedited shipping within the U.S. and Canada will include an additional surcharge based on weight. Call for weight estimates.

If you are shipping outside of the United States or Canada, you may want to consider ordering from one of our international distributors:

Australia, New Zealand, Hong Kong, and Singapore:
Hawker Brownlow Education publishes and distributes most ISTE titles in the territories of Australia, New Zealand, Hong Kong, and Singapore. Contact Hawker Brownlow Education directly.

Hawker Brownlow EducationPhone +61 3 8558 2444
Fax: +61 3 8558 2400
Toll-free phone 1800 334 603
Toll-free fax 1800 150 445
orders@hbe.com.au

Canadian Retail and Wholesale:
Contact Scholarly Book Services.

Scholarly Book Services, Inc.
Phone 1.800.847.9736
Fax 1.800.220.9895
customerservice@sbookscan.com
GST Registration Number: 128828431

Canadian individuals, schools, and school districts—continue to place orders with ISTE’s customer service in Eugene, Oregon. Your books will ship from Toronto, Ontario.

UK, Continental Europe, Middle East, Africa, and Asia (except Hong Kong and Singapore):
Eurospan Bookstore carries all of ISTE’s titles. Customers in these territories please contact:

Eurospan Group
Tel: + 44(0)1767 604972
Fax: + 44(0)1767 601640
eurospan@turpin-distribution.com

Credit card orders: We accept VISA, MasterCard, and Discover Card. Use our secure, online shopping cart or call membership services at 1.800.336.5191 (1.541.302.3777, International).

Payment by check: Shipping and handling must be included for expedited orders, orders outside the U.S. and Canada, and orders over 20 lbs. Please call for weight estimates. Mail your check and completed order form to:

ISTE
180 West 8th Avenue, Suite 300
Eugene, OR 97401-2916 USA

Payment by purchase order: Shipping and handling must be included for expedited orders and orders over 20 lbs. Please call for weight estimates. Purchase orders must be mailed or faxed to 1.541.302.3778. Purchase orders are accepted for U.S. and Canadian orders only. Mail purchase orders to

ISTE
180 West 8th Avenue, Suite 300
Eugene, OR 97401-2916 USA

Prices: Subject to change without notice; for bulk discounts, other specials and discounts do not apply.

Returns: ISTE allows return of merchandise, provided materials are in-print and in resalable condition. Bundles must be returned in their entirety, and all components must be in resalable condition. Restrictions may apply. Membership dues are non-refundable.

Review Copy Policy: Submit review copy requests on publication letterhead to the attention of the Book Sales and Marketing Manager.
ISTE
180 West 8th Avenue, Suite 300
Eugene, OR 97401-2916 USA
Fax: 1.541.302.3781
Exam Copy Policy: Please submit requests for exam copies on official school letterhead, indicating the course and expected enrollment. A $5.00 fee per book must accompany your request. ISTE reserves the right to limit the number of exam copies provided. Mail or fax requests to:
ISTE
Attn: Book and Sales Marketing Manager
180 West 8th Avenue, Suite 300
Eugene, OR 97401-2916 USA
Fax: 1.541.302.3781